Orange SUccess

The Orange SUccess (aka Starfish Retention Solutions) initiative is in alignment with Syracuse University’s 2015 Academic Strategic Plan and was conceptualized as part of the conversations during the University-wide Fast Forward Syracuse initiative. It is a web based advising tool intended to improve the way faculty, advisors and undergrads (available to grad students in the future) work across all schools and colleges. This system will allow faculty and advisors to help many more students to be successful at Syracuse University.

Orange SUccess tools will be available across all colleges and schools Fall 2016. It provides an efficient way to quickly offer coordinated support to students ensuring they receive the right type of assistance/intervention to keep them on track. For more information please visit the Orange SUccess web site.

New ITS Accessibility Offerings

ITS adds walk-in consulting and expands workshops for improving the accessibility of documents, web pages, and videos

SU seeks to ensure that all people regardless of individual ability or disability can effectively access University communications and technology. Information Technology Services (ITS) is pleased to announce their new Walk-in IT Accessibility Help Desk hours. New this semester, the IT Accessibility Help Desk provides consultation on related topics, including video captioning, remediation of your PDF, PowerPoint, or Word documents to ensure accessibility, and identifying and fixing accessibility issues on your website. This new service is available Mondays and Thursdays, 11:00 a.m. to 1:00 p.m. at the ITS Service Center, in room 1-227 Center for Science and Technology.

Accessibility training workshops available

ITS is accepting registrations for three training workshops that will build faculty and staff awareness of, sensitivity to, and proficiency in ensuring the accessibility of information communications and technologies. Creating Accessible Documents focuses on course materials and documents, Evaluating Your Website for Accessibility focuses on websites and online resources, and a new workshop called Video Captioning covers the basics of adding captions to video content.

The workshops will help participants understand accessibility, put it into practice on the job, and support Syracuse University’s efforts to ensure accessibility of documents, systems, and communications across campus.

The workshops will be presented by Sharon Trerise and Kara Patten from ITS’s Academic Services team at the dates, times, and locations shown below. Each session has space for 12 participants.
Seating is limited, so register early! There is high demand for this training, so registration is on a first-submitted, first-enrolled basis.

Learn more and register here for any of the workshops

Windows 10 upgrade

ITS, the campus IT group, has released the Windows 10 desktop operating system software. Windows 10 is very similar to Windows 8 but adds back the Start Menu, which was removed by Microsoft after Windows 7. ICT will begin upgrading the public computers and computer labs in the Maxwell School to Windows 10 between Monday, December 21st and Tuesday December 22nd. ICT will make computers available for students who need them while their area is being upgraded. The registrar classrooms will remain untouched until Learning Environments begins upgrading the classrooms on campus to Windows 10 sometime next year.

While the formal migration to Windows 10 for Maxwell faculty and staff will begin after the spring semester, anyone who wishes to have their computer upgraded earlier can do so by emailing and we will set up a time starting in January. Upgrading to Windows 10 is an easy process and training will be provided.

Easy Photo Galleries

Cincopa Photo Tool

Early in 2015 ICT learned that SlideShowPro, the slide show tool we had been providing to the Maxwell community, was being discontinued and eventually shut down.  We’re happy to say we’ve found a very good replacement for SlideShowPro and we believe it’s a better, more flexible tool for managing and presenting photos in our web sites. Continue Reading

Annual SU NetID password change

Security at Syracuse University badge

Starting November 3, anyone with a SU NetID password will be required to change their password at least once a year. Information Technology and Services (ITS)—in collaboration with University leadership, key campus constituent relationship managers, and the IT directors of the schools, colleges and departments—developed and will implement new measures to notify all SU NetID password holders when their passwords will expire, and, after several advance notifications, to disable accounts with expired passwords. Continue Reading

SU Students can now get Microsoft Office 365 ProPlus

Microsoft Office 365It’s official!

As a benefit of Syracuse University’s campus agreement with Microsoft, current SU students can get Office 365 ProPlus, FREE!

Under Microsoft’s Student Advantage program, students can use their SUmail student email accounts to download and install Office 365 ProPlus applications (including Word, Excel, and PowerPoint) on up to five computers (PC and Mac) and five mobile devices (iPhone, iPad, Android smartphone, Windows Phone).

Faculty and staff are not eligible for this offer, unless they are current students.

Please visit the SU Answers Office 365 web site for complete details and instructions.


Cropping Photos in Photoshop & Irfanview

Adobe_PhotoshopLearning how to crop photos before uploading and posting them to your web site is great skill to posses!  Please visit this page to see tutorials on how to use two common tools for doing just that (Adobe PhotoShop and Irfanview). Continue Reading

Ektron CMS Editing – Training Videos

The Aloha Inspector
The Aloha Inspector

Maxwell ICT is producing a library of training videos to demonstrate how the new “Aloha” web page editor operates.

These videos can be found on ICT’s SUShare web page.  Please note that you will need to log in with your SU NetID.  If you are trying to view these videos from off the SU network please use SURA or establish a VPN connection. Continue Reading

ICT Newsletter Apr. 2014

  • GoPro3WhiteSole Source Agreements
  • Checkbox Server Shutdown
  • Maxwell Staff Focus: Norma Shannon
  • Emerging Technology: GoPro Hero 3+ Video Cameras
  • Student Focus: ICT Work Study
  • The Global Collaboratory: Event Support and Media Production
  • Tips and Tricks: The New Outlook Web App
  • ICT Staff Focus: Spring and Summer Plans
View the Newsletter