SU’s new Mobile Device Security Standard


To help counter the serious and increasing threats to mobile devices such as smartphones and tablets, Information Technology and Services (ITS), in collaboration with ICT and other IT groups across campus, developed and recently began implementing a new Mobile Device Security Standard.

ICT will be following the campus-wide implementation date of January 7, 2013.

The Mobile Device Security Standard will improve security of data that resides on your mobile device by helping prevent loss or compromise of that data, whether it’s your personal data or Syracuse University’s data. This standard will not only help protect you from identity and data theft, it will help protect Syracuse University from adverse consequences and costly breach notification requirements in the event your device is lost or stolen.

Any mobile device you use to access SU’s Exchange email system through any protocol other than Outlook Web Access (OWA; on a browser is subject to the standard. The reason for this is that whenever your mobile device connects to Exchange it can receive and store confidential data, without your immediate knowledge.

Upon implementation, your mobile device will be configured with these security settings:

  • A numeric passcode with a minimum of 4 characters
  • The device will automatically lock after 15 minutes of inactivity
  • Device encryption will be enabled, if supported (iOS devices do this automatically when the passcode lock is set)
  • The device will be automatically wiped after 10 failed passcode entry attempts
  • You will be prohibited from disabling security settings
  • IMAP access to your Exchange mailbox will be disabled

The security standard will also standardize the existing ability for you or authorized IT personnel to remotely wipe your device if it is discovered to be missing.

After this policy is deployed on January 7th, the first time you use your device to connect to Exchange you will be prompted to create your passcode if you have not previously done so. You will use this passcode to unlock your device from that point on.

See the recent Mobile Device Security article on the ITS web site to find out more and to see how the standard will affect you and your device(s).

 Questions? Want more information?

For an FAQ, click here.

For other questions or comments, please contact x3847. If your question is about a specific device, please include device make, model and OS version.

Laptop Encryption Standard

Secure 'cuse

The campus Information Security Group introduced a Laptop Encryption Standard effective March 1, 2011.  This standard requires all university owned laptops to employ the full disk encryption solution “CheckPoint FDE” currently funded by ITS. Continue Reading

Wireless Mobile Info

Both Eggers and Maxwell halls have full (100%) 802.11n wireless network coverage.  The primary and preferred wireless network is AirOrangeX.

If you have never connected to the AirOrangeX network before from a laptop computer, please connect to the AirOrangeHelp network first.  Once connected, open a browser (such as IE, Chrome, or Firefox) and you will be redirected to a page that will help you to successfully connect to the secure AirOrangeX network.

Please note that some legacy wireless devices may have difficulty connecting to the AirOrangeX network.

AirOrangeX Configuration



PDF The new SU Visitor Wireless Access Guideis a printer-friendly PDF available for download by campus visitors and SU groups who are hosts or event organizers who wish to share it with their guests. This is intended to address the connection needs of conferences, seminars, vendors and others who visit the campus as the University’s guests, and head off last minute support calls from these groups once they arrive on campus.

Creating a guest account A two-week wireless guest account can be created by University faculty or staff. Once created, the user can log in to the AirOrangeGuest wireless network.  For access beyond two weeks, please contact us at to request a sponsored account.



Create Guest Account



iPadView information on how to access the SU Wireless network and set up your email on your device here. Help documents support iOS and Android devices.

View Mobile Help